Frequently Asked Questions
Everything you need to know about your SW-Motech UK experience.
How long does shipping take within the UK?
Standard delivery typically takes 2-4 business days. We also offer an express next-day delivery option for orders placed before 2 PM GMT.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be unworn, unwashed, and include all original tags and packaging to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics, as detailed in our sustainability report.